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Faq - STRATOS
1 ) Partial opening operation - The door opens completely
1.1) RP trimmer adjustement in too high a value
1.2) Enabling of partial opening (connection 1 -20) not carried out correctly
2 ) During the manoeuvre - The curtain does not stop at the limit switch
2.1) Short-circuit of limit switch contact
2.2) Mechanical breakdown of the limit switch or brake
3 ) Door open with automatic closure active - The door does not close automatically after the time TC
3.1) Enabling of automatic closure (connection 1 -2) not carried out correctly
3.2) Circuit between 1 and 3 not perfectly open (perhaps due to water, dampness, or something else inside an opening control device)
3.3) Check that the connections to the MAN - OFF -AUTO selector have been made correctly
4 ) Activation of the safety bar during closure - The movement of the door does not reverse
4.1) Safety device out of order or not correctly connected to the electrical panel
4.2) Rubber and/or tube of the pneumatic bar damaged
5 ) Activation of the opening control - The motor does not move
5.1) Opening limit switch (FA) activeShortcircuit on external connections (closure control and/or arrest safety device)
6 ) Activation of the manual release lever - The curtain does not rise or tends to fall down again with the door completely closed
6.1) Counterbalancing spring broken or not regulated
7 ) Activation of the closure control - The motor does not move
7.1) Wait for the pre-flashing time to finish
7.2) Closure reversal safety device (photocell) or safety bars active (LED 8/40 flashes) - in this case the door closes with the selector in the central (OFF) position when the button is kept pressed in (present man)
7.3) Closure limit switch (FC) active
7.4) Closure control not correctly connected or out of order
8 ) Activation of the arrest safety device during a manoeuvre of the door - The motor does not stop
8.1) Stop safety device out of order or not correctly connected to the electrical panel
9 ) Activation of any control (with the curtain in the balanced position) - The motor functions in theopposite direction
9.1) Reverse two phases of the mains power supply
10 ) Activation of any control (with the curtain in the balanced position) - The curtain and the motor do not move
10.1) Check the emergency / Button pushed in
10.2) Stop safety device active
10.3) No mains power supply
10.4) Brake not connected (the motor remains locked)
10.5) Motor not correctly connected
10.6) Opening (FA) and closure (FC) limit switches simultaneously active
10.7) Heat protection device active for motor / wait for it to cool down
